FAQ
Our cutters are made from high-quality, durable materials like PLA, ensuring clean cuts and precise shapes. We also focus on sustainability by using eco-friendly materials whenever possible.
2. How do I use your cutters?
Using our cutters is simple! Roll out your polymer clay to the desired thickness, press the cutter firmly into the clay, and remove the excess. For the best results, use a smooth surface and clean the cutter edges after each use.
3. Can I request a custom design?
Absolutely! We love working on custom projects. Contact us with your ideas, and we’ll do our best to create a unique cutter that meets your needs.
4. How do I clean and care for my cutters?
Clean your cutters with warm water and mild soap after each use. Avoid using abrasive sponges, as they might damage the edges. Let the cutters air dry completely before storing them. Keep them away from heat sources to prevent warping.
5. Do you ship internationally?
Yes, we offer international shipping! Shipping times and costs may vary depending on your location. Check our shipping policy for more details.
6. What if my cutter arrives damaged?
We take great care in packaging our products, but if your cutter arrives damaged, please contact us immediately with a photo of the damage. We’ll work to resolve the issue as quickly as possible.
7. Can your cutters be used for other materials besides polymer clay?
While our cutters are designed specifically for polymer clay, they can also be used with other soft crafting materials like fondant, soft wax, or air-dry clay. However, they may not perform as well with tougher materials.
8. Do you offer discounts for bulk orders?
Yes! If you’re interested in purchasing cutters in bulk, reach out to us for special pricing and wholesale options.
9. Where can I find inspiration or tips for using your cutters?
Follow us on social media and check out our blog for tutorials, tips, and plenty of inspiration. Join our crafting community and share your creations with us!
10. How do I contact you?
You can reach us via email at [your email address] or through our website’s contact form. We’re here to help with any questions or concerns.
Still have questions? Don’t hesitate to get in touch – we’d love to hear from you!